Shipping policy

Shipping Policy

Last updated: July 23, 2026

Thank you for shopping with Still Got Reps. We are committed to delivering your order as quickly and securely as possible.

Order Processing

Orders are processed within 1 to 3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During product launches, promotions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Any available free shipping offers will be displayed during checkout.

Estimated Delivery Times

Estimated delivery times are:

United States: 3 to 7 business days
Canada: 5 to 10 business days
International: 7 to 21 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.

International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country. These fees are not included in the purchase price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at girid@stillgotreps.com. We will do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us at girid@stillgotreps.com. We will work with the shipping carrier to help locate your shipment.

Still Got Reps is not responsible for delays caused by shipping carriers, customs, weather, or other events outside our control.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the package and damaged item so we can assist you promptly.